Job Title: QC Technician

Job Description

The QC Technician is responsible for auditing finished goods and manufacturing facilities, maintaining databases, troubleshooting, and handling product disposition. This position holds authority over product holds/releases, conducts quality inspections, and investigates issues related to food safety and quality. Cross-training in other quality control functions is required to provide backup support as needed.

Responsibilities

• Inspect raw materials, in-process, and finished products for compliance with quality standards.
• Enter data into company databases.
• Perform inspections of equipment, products, and production lines.
• Ensure conformance to GMP guidelines and company policies/procedures.
• Audit facilities, manufacturing equipment, and products as required.
• Identify non-conforming conditions and products related to food safety and quality.
• Place non-conforming products or materials on hold.
• Initiate investigations into causes of non-conformance, gathering pertinent information without supervisor prompt.
• Investigate customer complaints with supervisor guidance.
• Conduct internal audits based on SQF guidelines.
• Suggest improvements for safety, food safety, quality, efficiency, and cost savings.
• Gather sample products as required.
• Provide training to other employees as directed.

Essential Skills

• 1+ years of quality control experience in the food/beverage industry.
• Knowledge of GMPs, HACCP, SQF, FDA regulations for foods and beverages, and internal auditing.
• CAPA investigations and personnel training experience is a plus.
• Ability to complete a skills assessment test including basic math, decimal math, English, color, and comprehension.
• Good computer skills (e-mail, internet use, MS Excel, MS Word, and MS PowerPoint).
• Good written and oral communication skills in English.
• Ability to work in a team-based environment and independently.
• Proactive behavior with initiative and limited supervision.
• Good analytical skills (observation, attention to detail, problem solving).
• Desire to learn, take on challenges, and responsibilities.

Additional Skills & Qualifications

• Spanish bilingual is a huge plus.
• Flexibility to adapt to change.
• Basic math skills: arithmetic, percentages, ratios, measurements.
• Ability to multitask, organize, and prioritize tasks.
• Good conflict resolution and interpersonal skills.
• Identify and communicate unsafe work conditions to supervisor.
• Mus be comfortable with overtime as needed.

Work Environment

• The position is based in a large, temperature-controlled manufacturing plant. The role requires walking throughout the plant most of the day, with 85% of time spent on production lines performing quality control checks and 15% in the QC office for report updates and testing.