

Business Analyst
TEKsystems
Posted Wednesday, July 9, 2025
Posting ID: JP-005401479
Description
Client is looking for a Business Analyst to assist with expansion of Contact Center capabilities utilizing Five9. Candidates should have strong experience with data analysis, requirements gathering, reporting, documentation and creating SOPs. Strong verbal and written communication is required. As this role will be working to help enable Customer Experience through Contact Center solutions that utilize AI, candidates should have a willingness and demonstrated record of learning new technology and concepts. Familiarity with Five9 or Contact Center solutions is a plus.
Skills
Business analysis, Requirements gathering, Requirement gathering, Business requirements, Data, Analysis, Data analysis, Reporting
Top Skills Details
Business analysis,Requirements gathering,Requirement gathering,Business requirements,Data,Analysis,Data analysis,Reporting
Additional Skills & Qualifications
Strong communication skills
Experience Level
Intermediate Level