Patient Recruitment Associate

Description

Screen potential study participants using a telescreen questionnaire to determine their suitability for trials.

Accurately review, enter, and edit patient information in the CTMS system.

Schedule patient appointments in the CTMS, ensuring entries are accurate and up to date.

Attend all study-related training and ensure a working knowledge of the study protocol.

Achieve daily recruitment targets, including daily calls made, pre-screens completed, leads contacted in a timely manner, and screenings/PIV scheduled.

Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations.

Effectively communicate the importance of research participation and relevant study details to volunteers.

Provide an exceptional patient experience by building positive rapport and consistent follow-up.

Strive to meet personal and team targets.

Maintain strict confidentiality in all forms, including electronically, written, and verbal.

Deliver high-quality, accurate work, ensuring all administration is filed accordingly.

Self-motivated, organize your workload to ensure effective delivery of delegated tasks and projects.

This role involves shift and weekend work.

Skills

patient recruitment, clinical research, sales, call center, customer service

Top Skills Details

patient recruitment. clinical research

Additional Skills & Qualifications

Excellent written and verbal communication skills.

Experience in marketing or sales is considered an asset.

Ability to think creatively for out-of-the-box ideas on marketing and research promotion.

Ability to speak multiple languages is considered an asset.

Excellent interpersonal skills and telephone manner.

Proactive, flexible, and able to multi-task.

Good organizational skills with attention to detail.

Able to work under pressure and tight deadlines.

Self-motivated.

IT literate.

A basic understanding of medical terminology is helpful but not essential.

Experience Level

Intermediate Level