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Client Support Representative

TEKsystems

Posted Friday, July 18, 2025

Posting ID: JP-005422562

Schaumburg, IL
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About the Role:

Are you a detail-oriented professional with a passion for customer service and administrative support? We’re looking for a Client Support Specialist to join a growing team in Schaumburg, IL. In this role, you’ll provide critical operational and administrative support to Account Managers, ensuring timely and accurate handling of customer service requests.

This is a fantastic opportunity to join a stable and expanding organization where you can grow your skills, prove your value, and potentially transition into a permanent role.


Key Responsibilities:

  • Enter and manage customer service requests using a web-based CRM system
  • Monitor open cases to ensure timely resolution and follow-up
  • Communicate with customers regarding non-strategic updates and next steps
  • Process driver and vehicle data changes, including:
    • License and title updates
    • Vehicle transportation and storage requests
    • Diverting vehicle orders
    • Mass uploads and maintenance enrollments
    • Vehicle terminations
  • Assist with internal follow-ups and data tracking
  • Generate reports and support recurring reporting needs


What You’ll Need:

  • 2+ years of office-based customer service experience
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Basic Excel skills with a willingness to learn more
  • High school diploma or equivalent
  • Strong attention to detail and organizational skills

Work Environment:

  • Business casual dress code
  • Two 15-minute breaks per day
  • Collaborative, professional office setting
  • Overtime opportunities available for those interested

Why Apply?

  • Join a stable and growing company with a strong reputation
  • Gain valuable experience in client support and operations
  • Work in a structured, supportive environment with room to grow

If you're ready to bring your customer service and administrative skills to a team that values precision and professionalism, apply today!

Compensation:$20

Contact Information

Email: abuckland@teksystems.com

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Site
Customer Service
Detail Oriented
Professionalism
Customer Relationship Management
Administrative Functions
Administrative Support
Microsoft Outlook
Verbal Communication Skills
Willingness To Learn

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