

Client Support Representative
TEKsystems
Posted Friday, July 18, 2025
Posting ID: JP-005422562
About the Role:
Are you a detail-oriented professional with a passion for customer service and administrative support? We’re looking for a Client Support Specialist to join a growing team in Schaumburg, IL. In this role, you’ll provide critical operational and administrative support to Account Managers, ensuring timely and accurate handling of customer service requests.
This is a fantastic opportunity to join a stable and expanding organization where you can grow your skills, prove your value, and potentially transition into a permanent role.
Key Responsibilities:
- Enter and manage customer service requests using a web-based CRM system
- Monitor open cases to ensure timely resolution and follow-up
- Communicate with customers regarding non-strategic updates and next steps
- Process driver and vehicle data changes, including:
- License and title updates
- Vehicle transportation and storage requests
- Diverting vehicle orders
- Mass uploads and maintenance enrollments
- Vehicle terminations
- Assist with internal follow-ups and data tracking
- Generate reports and support recurring reporting needs
What You’ll Need:
- 2+ years of office-based customer service experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Basic Excel skills with a willingness to learn more
- High school diploma or equivalent
- Strong attention to detail and organizational skills
Work Environment:
- Business casual dress code
- Two 15-minute breaks per day
- Collaborative, professional office setting
- Overtime opportunities available for those interested
Why Apply?
- Join a stable and growing company with a strong reputation
- Gain valuable experience in client support and operations
- Work in a structured, supportive environment with room to grow
If you're ready to bring your customer service and administrative skills to a team that values precision and professionalism, apply today!
Contact Information
Email: abuckland@teksystems.com