$16/hr starting pay

Entry Level Customer Service/File Handler

Job Description

Join a dynamic and expanding team that processes title work for the state of Indiana and BMV. Our software is widely used by numerous customers, and we are looking for a dedicated individual to support our growing needs.

Responsibilities

• Perform clerical tasks, including filing and sorting title documents in the correct order.
• Handle administrative tasks such as scanning and printing documents.
• Verify information, including VIN numbers and vehicle make/model.
• Follow up via email with dealerships and auction yards.
• Sort paperwork to ensure completeness of information.
• Follow up to obtain any missing documents or information needed to process titles.
• Provide administrative support and customer service to walk-in customers.

Essential Skills

• Strong customer service skills.
• Proficiency in data entry.

Additional Skills & Qualifications

• Experience in Retail, Food Service, or Gas Station environments.
• Positive attitude and willingness to learn.
• Reliability, with no more than three jobs in the last five years.

Work Environment

This position requires in-office work from Monday to Friday, 7:30 AM to 4 PM, with a 30-minute lunch break and 10-minute breaks. The office environment is supportive and growing, having expanded from a team of 3 to 10 since 2020, with minimal turnover. The team is moving to a larger office space to accommodate growth.