Refresh Technician

Attention- Top Pharmaceutical Company is hiring two IT Technicians - Framingham, MA

Location: Fraimingham MA

Pay: $20-$26

Contract duration: 6+ months- potential for extention

Description

This role focuses on the hardware lifecycle refresh, ensuring that staff have the most up-to-date and reliable technology. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.

Key Responsibilities:

• Deploy hardware and ensure devices are properly connected to the network.

• Troubleshoot Level I issues in real-time.

• Collaborate effectively with team members while also being able to work independently.

• Interact with medical staff, providing exceptional customer service and support.

Desired Skills and Qualifications:

• Experience with hardware deployment and network connectivity.

• Strong troubleshooting skills, particularly with Level I issues.

• Familiarity with IT Service Management (ITSM) processes.

• Excellent communication and interpersonal skills.

• Ability to work both independently and as part of a team.

• Coachable, adaptable, and a self-starter.