Job Title: Medical Office Assistant

Job Description

We are seeking a dedicated Medical Office Assistant to join our team. This role involves answering phones, scheduling appointments, obtaining prior authorizations, and managing patient check-in and check-out processes.

Responsibilities

• Answer and manage incoming phone calls.
• Schedule appointments for patients.
• Process prior authorizations.
• Check in and check out patients efficiently.

Essential Skills

• Proficiency with electronic medical records (EMR) systems, particularly Meditech Expanse.
• Strong administrative support skills.
• Comfortable working in a fast-paced healthcare setting.
• Proficient in data entry and customer service.
• Administrative assistance experience.

Additional Skills & Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant from an accredited program or school (AAMA/NHA/AMT preferred). Certification must be obtained within six months of permanent offer.

Work Environment

This position is within an endocrinology office, operating Monday through Friday. Work hours are either 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM, both with a 30-minute unpaid lunch break. The environment is fast-paced and requires a professional and efficient demeanor.