Job Title: Medical Receptionist

Job Description

We are seeking a dedicated Medical Receptionist to support cardiology billing specifically for a clean-up project related to the wind down of utilizing the older version of EPIC over the next few months. This role involves assisting with the training of newly hired staff in process and system navigation, and responding to inquiries received via telephone and other correspondence from patients/guarantors, insurance carriers, and departments/foundations as needed.

Responsibilities

• Support cardiology billing clean-up project for the phase-out of legacy EPIC system.
• Assist in training newly hired staff in process and system navigation.
• Respond to inquiries from patients, guarantors, insurance carriers, and departments/foundations via telephone and other correspondence.

Essential Skills

• 1+ year of EPIC experience.
• Experience working in a multi-specialty ambulatory clinic.
• Ability to communicate effectively with insurance companies and understand the claims process.
• Proficiency in medical billing and healthcare systems.

Additional Skills & Qualifications

• Strong insurance verification skills.
• Excellent customer service capabilities.
• Proficient in data entry.

Work Environment

This position offers a hybrid work environment with one day per week onsite after completing the training period, which typically lasts a few weeks. The office is located in Westwood, MA, with free parking available onsite and shuttle services from the MBTA commuter rail station.