Assoc Mgr,Back End OCR

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

Manages and directs the Workflow, Extemp, Pre-Pack, Picking, Staging, Automated Dispensing, Purchasing, Inventory, Returns/Credits and Delivery departments toward their primary objectives, by performing the following duties personally or through subordinate leads or supervisors.

Primary Job Duties & Responsibilities:

Responsibilities

% Time

• Ensure all orders are accurate and delivered on time.

• Control payroll and courier costs.

• Dispense advice, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies.

• Review operating results of the organization, compare them to established objectives, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results.

• Establish and maintain an effective system of communications throughout the organization.

• Follow all applicable government regulations including HIPAA.

• Other duties as assigned; Job duties may vary by location.

Management Responsibilities:

• Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Education:

High School Diploma or General Equivalent Development (GED)

Associates Degree

Prior Relevant Work Experience :

3 to 5 years

Minimum (Required) Qualifications

• Working knowledge of Microsoft products
• Must be able to read, write, speak, and understand the English language
• High School diploma or equivalent
• Licensed/registered pharmacy technician or as required by state law

Preferred Qualifications:

• Good interpersonal skills
• Excellent verbal and written communication skills
• Ability to work independently, meet deadlines and be flexible and manage a team
• Good organizational skills and detail oriented
  • Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology

• Ability to perform tasks accurately and efficiently when inputting information
• Ability to maintain composure on phone when handling customer calls.
• Two to four years related experience and/or training in a long term care pharmacy environment
• Two years of previous leadership experience

Physical Demands:

• May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus. Must be able to hear normal voice sounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.
  

Work Environment:

• Work in a climate-controlled, smoke-free internal environment.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• 
  Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  
• 
  No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  
• 
  Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/08/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.