Job Title: Benefits Administrator

Job Description

The Benefits Administrator is responsible for managing and administering employee benefits programs, ensuring timely, accurate, and compliant processes across all offerings. This role focuses on managing the organization’s health insurance program in partnership with a third-party administrator, while also supporting 401(k), supplemental benefits, leave programs, and regulatory reporting. The ideal candidate will have a strong understanding of benefits operations, vendor management, and compliance, playing a vital role in supporting employees through all stages of their benefits lifecycle.

Responsibilities

• Administer employee benefits programs, including medical, dental, vision, life, disability, and supplemental benefits.
• Coordinate with the health insurance third-party administrator for enrollments, terminations, and changes.
• Serve as the primary point of contact with the third-party administrator and benefit management firm.
• Responsible for claims reconciliation and payments, including monthly payments for TPA fees and supplemental programs.
• Coordinate and process employee 401(k) enrollments, changes, loans, and disbursements.
• Manage the full lifecycle of FMLA requests, including tracking, approvals, communications, and payroll coordination.
• Process and follow up on Workers’ Compensation claims.
• Track COBRA enrollments and payments, ensuring compliance with COBRA continuation coverage requirements.
• Oversee tuition reimbursement and professional development benefit programs.
• Coordinate with external vendors for insurance, manage monthly invoice reconciliation, and assist in contract renewals.
• Ensure compliance with federal and state regulations, prepare and submit required government filings, and assist in year-end benefits reporting and audits.

Essential Skills

• Minimum of 5 years of experience managing benefits for an organization with 400+ employees.
• Experience with third-party administrators for health benefits, including claims resolution and compliance oversight.
• Proficiency in benefits administration, HRIS, 401(k), FMLA, and benefit verification.
• Excellent written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Advanced proficiency in Microsoft Excel and comfort with vendor portals.

Additional Skills & Qualifications

• Bachelor's degree preferred, but SHRM or equivalent experience may be considered.
• Experience with Deltek/Costpoint is a plus but not required.
• Ability to analyze benefits data, prepare reports, and make recommendations.
• Strong customer service skills and the ability to communicate professionally with employees.

Work Environment

The position offers a hybrid schedule with three days remote and two days in the office. Working hours are Monday and Wednesday or Tuesday and Thursday from 8:00 AM to 4:30 PM, with flexibility for start times from 7:00 AM to 10:00 AM upon conversion to full-time. The role falls within the HR team, which is highly collaborative and diverse. The company culture promotes growth and development, with strong benefits available upon conversion. The organization is minority woman-owned and places a strong emphasis on empowerment and team support.