Job Title: Administrator

Job Description

We are seeking a dedicated Administrator to join our team and provide essential administrative support to our management and property team. This role involves a variety of tasks related to administration, accounting, tenant relations, and more. The ideal candidate will have the ability to handle multiple responsibilities efficiently, deliver superior customer service, and maintain accurate documentation and records.

Responsibilities

• Provide direct administrative support to Managers.
• Track and maintain Certificates of Insurance (COI) for tenants and contractors.
• Ensure proper filing of all property documents, including leases, legal correspondence, service contracts, reports, and payables.
• Regularly check and respond to emails.
• Prepare express mail packages and manage office supplies for mailing needs.
• Ensure compliance with management audit requirements.
• Assist team members with budget preparation for the property.
• Manage accounts payables by entering invoices into the accounting system, coding them, and obtaining approvals for payment.
• Handle W-9 forms from vendors.
• Print Aged Delinquency reports and send delinquency letters to tenants.
• Prepare manual adjustment forms for miscellaneous tenant service requests.
• Assist with accounts receivable processes.
• Provide superior customer service to tenants, clients, contractors, and vendors.
• Review and update the Tenant Handbook as necessary.
• Prepare tenant memos and correspondence as directed.
• Coordinate tenant move-ins and move-outs, acquiring necessary authorizations and documents.
• Maintain and update tenant, employee, and contractor contact lists regularly.
• Perform any other duties as assigned by the Manager.

Essential Skills

• Property management
• Commercial property
• Data entry
• Proficient knowledge of Microsoft Word, Excel, and PowerPoint
• Willingness to learn new software applications

Additional Skills & Qualifications

• Associate or Bachelor's degree preferred
• One year of related experience and/or training in administrative support or property management desired
• Experience in the Property Management market is a plus
• Ability to work flexible hours when necessary

Work Environment

This position is 100% on-site in Columbia. The role may require flexible hours which can exceed the standard 8-hour workdays or 40-hour workweeks.