Licensing Associate

Job Title: Licensing Associate

Job Type: Contract (3 Months)

Location: On-site – Sparks Glencoe, MD

Start Date: 11/27/25

Schedule: Monday–Friday, 8:00 AM start time, 8-hour shift with 1-hour break

Overview:

We are seeking a detail-oriented and customer-focused Licensing Associate for a short-term contract opportunity. This role is ideal for individuals with strong administrative and customer service skills who are looking to gain experience in a fast-paced office environment.

Key Responsibilities:

• Validate transactions and ensure all state-required documentation is complete and properly attached.
• Become a subject matter expert in assigned states for vehicle titling functions.
• Manage a portfolio of vehicle titles, including processing ownership transfers, title corrections, duplicate titles, and lease assumptions.
• Collaborate with internal teams and external agencies (e.g., tag agents, dealers) to facilitate title and registration processes.
• Resolve issues via tasking tools and email, prioritizing based on urgency.
• Support team members by monitoring workflow queues and assisting with regional tasks as needed.

Required Skills & Qualifications:

• High School Diploma required; Associate or Bachelor’s degree preferred.
• 1–3 years of experience in customer support or administrative roles.
• Proficiency in Microsoft Office (especially Excel).
• Strong typing and analytical skills.
• Ability to adapt to proprietary systems and tools.

Preferred Skills:

• Experience with vehicle titles or licensing.
• Familiarity with state-specific title regulations.

Work Environment & Perks:

• Modern office setting with adjustable standing desks.
• Located near shopping centers, restaurants, and activities.
• Team outings and collaborative culture.

Compensation:

• Pay Rate: $16.00–$19.00/hour
• Contract Duration: 3 months