Desktop Support Technician

Description

Job Description

Seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. This position delivers high quality customer service and support. The successful candidate will exhibit proficiency with Windows, Macintosh, Android, and iOS amongst other platforms. A successful applicant should also have a high level of effective communications knowledge and experience in order to quickly discern and identify complex business relationships and offer appropriate assistance to correspond to a customer's ability with the appropriate priority. Communication skills must be both written and verbal and will be utilized with both internal and external end users. Applicants should be able to resolve situations where standard procedures have failed or proven ineffective in delivering quality outcomes.

Skills

Desktop, Windows 10, Troubleshooting, Imaging, Deployment, Office 365, Sccm, Active directory, Windows, Hardware, Mac, Printers, Servicenow, O365, Win10, Outlook, Install

Top Skills Details

Desktop,Windows 10,Troubleshooting,Imaging,Deployment,Office 365,Sccm,Active directory

Additional Skills & Qualifications

Job Description

Seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. This position delivers high quality customer service and support. The successful candidate will exhibit proficiency with Windows, Macintosh, Android, and iOS amongst other platforms. A successful applicant should also have a high level of effective communications knowledge and experience in order to quickly discern and identify complex business relationships and offer appropriate assistance to correspond to a customer's ability with the appropriate priority. Communication skills must be both written and verbal and will be utilized with both internal and external end users. Applicants should be able to resolve situations where standard procedures have failed or proven ineffective in delivering quality outcomes.

Job Functions:

Customer Service Skills, Self Starter, Excellent Communication, Good Written Skills