Job Title: Events/Supplier Relations Administrator

Job Description

The Supplier Relations Administrator will be integral to maintaining administrative functions within the organization, with a focus on BAMA membership and Purchasing Supplier Development Knowledge Management. The role involves creating and managing the National Meeting website, tracking registrations, and developing post-event surveys. Additionally, the Administrator will issue and manage membership renewals and invoices, monitor supplier KPIs, and provide customer support to BAMA members.

Responsibilities

• Create and manage the National Meeting website using CVENT, issue invitations, and track registrations.
• Develop and distribute post-event surveys for the National Meeting.
• Issue and track Statement of Commitment submissions for membership renewals.
• Manage invoices for annual dues payments.
• Monitor supplier Key Performance Indicators (KPIs) and issue scorecards three times a year.
• Serve as the primary contact for BAMA members, handling new member applications and general inquiries.
• Communicate changes with regional leads and update region worksheets.
• Maintain the support mailbox for BAMA Membership Customer Support.
• Answer inquiries from PSD and suppliers and obtain executive approval for VPP coordination.
• Manage training room scheduling and track training facilitator changes and attendance.
• Perform other duties as specified by the Senior Manager.

Essential Skills

• Experience in administrative support and data entry.
• Strong customer service skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Knowledge of CVENT is preferred.
• Excellent communication skills, both written and verbal.

Additional Skills & Qualifications

• Associate degree or equivalent experience in administrative roles, preferably in membership or event management.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.