Job Title: HR Specialist (Employee Data)

Job Description

We are seeking an HR Specialist with hands-on experience in Employee Central/Success Factors to support data maintenance and monitoring of employee data within our HR system. This role is essential for maintaining data integrity, processing HR helpdesk tickets, and supporting HR operations by ensuring employee information is accurate, current, and compliant with company policies. The HR Specialist will also support local onboarding.

Responsibilities

• Work closely with and support the local Human Resources team.
• Provide administrative support to the human resources function in all areas.
• Manage employee databases, prepare reports, and maintain accurate HR records.
• Serve as the first point of contact for HR-related inquiries and complaints, performing initial triage of issues, and providing immediate advisory services on matters such as absence, accommodations, health issues, conduct, and organizational change.
• Maintain clear communication channels and documentation to ensure proper handling and resolution of all HR/Employee matters.
• Provide pre-boarding preparation and onboarding support, ensuring a positive employee experience.
• Process various tasks manually or electronically related to documenting human resources activities, such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
• Perform I9 verification, I9 re-verification, and onsite onboarding support.
• Answer HR Helpdesk employee inquiries by providing answers, guidance, and resources.
• Maintain a service-focused and user-oriented attitude and continuous improvement toward Operational Excellence.
• Perform all other duties as assigned.

Essential Skills

• Minimum 2 years experience with HR Systems - Employee Central, SuccessFactors, Workday, etc.
• Minimum 2 years experience with Jira ticket management.
• Minimum 2 years experience with Microsoft Office suite.

Additional Skills & Qualifications

• High school diploma or equivalent; an associate degree or relevant coursework is a plus.
• Hands-on experience with SuccessFactors Employee Central is required for this role.
• Strong attention to detail and ability to manage high volumes of data entry with accuracy.
• Proficient in Jira ticket management and Microsoft Office, particularly Excel for data entry and record maintenance.
• Excellent communication skills and ability to work collaboratively within a team environment.
• Strong customer service experience is highly valued.

Work Environment

This is a full on-site position, with working hours from Monday to Friday, 8am - 5pm in Southfield, MI. If you enjoy being in a fast-paced environment where no day looks the same, this position offers a great opportunity to grow and expand within the industry.