Senior Collections Specialist

Description

Job Breakdown:

Hiring for a 3rd party collections agency to collect on outstanding debt. Once all options are exhausted with a patient on debt, this team member will do research on the patient's financial history to determine if they are able to garnish the debt through their wages. If so, the debt is bought out at that time and this team member will try to collect on it and work through legal proceedings to try and get the debt paid off. It possibly could go as far as a civil suit so they need to be comfortable being on court calls and the legal side of this role.

Manages collection activities prior to court action in an attempt to resolve the outstanding balance

 Reviews account activities to ensure compliance with all agreements and requirements

 Evaluates assigned delinquent account files and makes a determination on which accounts to take to court

 Aids attorneys in the resolution of patient accounts

 Maintains debtor account inventory

Prepares accounts & documentation prior to court

 Prepares legal documents

 Arranges delivery of legal correspondences

 Prepares finance documents prior to purchase

 Prepares and requests check for court fees

Represents accounts in Conciliation court

 Meet with consumers at court (or virtual) to attempt to resolve the outstanding balance prior to court

 Adheres to court decorum, policies, and procedures

 Creates and maintains relationships with court employees

Post court responsibilities

 Handle all incoming documents relating to court case

 Monitor court judgements and arrangements for compliance

 Files additional paperwork with the court as needed

 Prepare judgements to go to outside attorney

Helps train Conciliation Court Representatives (Associate) and cross trains with other departments

Skills

collections customer service

Top Skills Details

collections customer service

Additional Skills & Qualifications

3-5 years of Medical Collections experience