Field Service Technician

Field Service Technician

Job Description:

Join our team as a Field Service Technician, where you will have the opportunity to travel frequently, both locally and out-of-state, to provide exceptional service and support. This role is ideal for curious, mechanically minded problem-solvers who thrive in dynamic environments and enjoy working with their hands. You will be responsible for diagnosing issues, building strong customer relationships, and ensuring precision and regulatory compliance in your work. This position requires a high degree of autonomy and accountability.

Responsibilities:

• Travel 100% day-to-day within an hour radius and up to 50% out-of-state when needed.
• Work on weekends and potential overtime, approximately 5% of the time, with additional pay.
• Diagnose and troubleshoot electromechanical equipment issues.
• Communicate effectively with customers, explaining findings and building trust.
• Manage your schedule independently and embrace change.
• Ensure safety and regulatory compliance in all tasks.
• Use service software, tablets, reporting tools, and measurement instruments.
• Visit multiple customer sites daily and maintain a valid driver's license.

Essential Skills:

• Mechanical aptitude and electromechanical equipment knowledge.
• 2+ years of experience in relevant fields.
• Strong mathematical skills.
• Proficiency in technical communication.
• Experience with troubleshooting, maintenance, and repair.
• Familiarity with preventive maintenance, calibration, and test procedures.

Additional Skills & Qualifications:

• NSF and CETA certification (training provided if not already certified).
• Experience in electrical and mechanical systems.
• Presentation and high-level communication skills.
• Ability to work in cleanrooms, including full body gowning.
• Experience with cleanroom testing, scanning filters, and pressure/temp testing.
• Technical education from a 2-year technical college or 4-year program preferred.

Work Environment:

As a Field Service Technician, you will travel to customer sites including cleanrooms, medical device, and pharmaceutical facilities. You will work on equipment such as Fume Hoods, Biosafety Cabinets, Medical HVAC Systems, Laminar Flows, and Autoclaves. The role requires full body gowning including booties, lab coat, gloves, hair net, and beard net in cleanroom settings. We offer comprehensive benefits including 100% medical coverage for employees and dependents, uncapped PTO, cell phone reimbursement, and a company vehicle after the first three months.

This is a Permanent position based out of White Bear Lake, MN.

The pay range for this position is $49000.00 - $80000.00/yr.

- Medical: 100% for Employee & all Dependents - Dental & Vision: 100% for Employee, 85% for dependents - 401K: 3% Match - PTO: Uncapped. Just don’t abuse it and we will never track. - Phone: Cell phone reimbursement - AMEX: All employees get an American Express card - Life Insurance - LTD & STD - Ownership Equity: Initial Equity is 75-100% of first year salary - Company vehicle after 3 months of service

This is a hybrid position in White Bear Lake,MN.

This position is anticipated to close on Apr 14, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.