A/V Technician

Job Title: AV Technician

Job Description

The Vault Coordinator plays a pivotal role with the client. where

retail customers uncover insights and collaborate on solutions to foster growth

in the beer and alcohol category. This role is integral in managing the

execution of technology during all retailer and internal events, ensuring

integrated solutions remain functional to meet visit needs. Furthermore, this

role oversees onsite facilities maintenance, promptly identifying necessary

repairs or issues, coordinating with the facilities team, and assisting during

repair or maintenance activities.

Responsibilities

• Manage total facilities maintenance, custodial, security routines, and relationships for
• Monitor facilities to identify maintenance needs or issues and report findings promptly.
• Coordinate with the appropriate facilities team for routine and urgent maintenance needs.
• Serve as the onsite liaison for facilities teams during repairs or maintenance activities, providing assistance as needed.
• Collaborate with the facilities team to establish and maintain an ongoing maintenance schedule for the
• Document and track facilities-related maintenance activities to ensure timely resolution and accountability.
• Manage and operate technology systems during events, ensuring all components (audio, video, lighting, and content media) are fully functional and programmed.
• Develop and maintain technical documentation to support visit execution and troubleshooting processes.
• Provide training to end-users on relevant systems to ensure ease of use during events.
• Troubleshoot and resolve technical issues in real time to maintain a seamless visitor experience.
• Coordinate set-up and execution of technology in spaces through collaboration and alignment within the team.

Essential Skills

• Bachelor's degree.
• Minimum of five years of experience in technology, hospitality, or facilities role for live events and meetings in a corporate setting.
• Experience supporting corporate events with seamless technology integration and execution.
• Proficiency in managing and collaborating with third-party vendors and cross-functional teams, including IT Solutions, Digital Workplace, Facilities, and Security.
• Familiarity with building systems and facilities operations, with the ability to identify, report, and coordinate necessary repairs.
• Strong organizational skills to track and schedule routine maintenance, ensuring the facility remains operational and optimized.
• Experience serving as a liaison between onsite teams and external facilities partners during maintenance or repairs.
• Proactivity in monitoring facility conditions and addressing issues to prevent disruptions.
• Self-starter with motivation to overcome challenges, prioritize tasks, and focus on effective solutions.
• Strategic thinker with a proactive approach to leveraging the latest technology to achieve targeted outcomes.

Additional Skills & Qualifications

• Hospitality experience.
• Facilities management experience.

Work Environment

The role operates within a professional corporate setting,

with standard work hours from Monday to Friday, 8am to 5pm. The environment

offers high-level exposure to our customers and executives,