Job Title: Pharmacy Technician

Job Description

We are seeking a dedicated Pharmacy Technician to join our team, working on assignments that require moderate complexity and judgment. The role involves resolving problems and making routine recommendations with minimal supervision.

Responsibilities

• Review contents of referral to ensure complete and accurate information has been received.
• Create a patient profile from a scanned or faxed image by entering correct patient and provider information to ensure seamless service.
• Conduct initial checks of prescriptions to ensure clinical accuracy for processing.
• Communicate with providers regarding referral status, prescription clarification, missing information, or patient concerns.
• Update concise progress notes to ensure swift assessment of referral status by other roles within the workflow.
• Enter new provider information, such as the National Provider Identifier, accurately into the system for reporting purposes.
• Perform other duties as assigned.

Essential Skills

• Current CPhT Certified Pharmacy Technician certification required.
• 2+ years of pharmacy operation experience.
• Prior experience working in a pharmacy setting is required.
• Excellent organizational and time management skills.
• Competent in basic computer skills.
• Multi-task oriented.
• Ability to effectively work with people.
• Conscientious and detail-oriented.
• Flexible and adaptable.
• High School Diploma required.

Additional Skills & Qualifications

• Healthcare experience preferred.
• NC Registered (NCBOP) is required.
• Experience in call center operations and data entry is advantageous.

Work Environment

This position operates within a call center environment, working onsite Monday to Friday. The work hours are from 8 am to 8 pm EST, with closures on weekends and major holidays. Initially, the role will be onsite every day from 9 am to 6 pm during the reverification period. Once permanent, the schedule may transition to a hybrid model. The work involves phone-based communication, without direct patient contact, in an office setting. The role offers a supportive work culture within a rapidly growing specialty pharmacy.