Program Manager, CapEx Construction Management

Actalent Services (formerly EASi LLC) is hiring a Program Manager for a permanent leadership role offering location and remote flexibility. The Program Manager will oversee multiple services engagements and Actalent's corresponding consultant teams - and is responsible for the daily operations, consultant management and client communication for onsite delivery programs in our CapEx Construction Project Management Practice. Primary responsibilities include managing project operations and onsite consultants providing construction management services to clients in the food-processing industry. This includes onboarding new consultants, meeting client expectations and operational project deliverables as described in the statement of work (SOW), and maintaining compliance to all Actalent standards and processes. This position involves significant interaction with Actalent’s support teams and internal partners to ensure our customers’ and consultants’ expectations are met. Success in this role requires a highly motived individual with experience in CapEx project management (food&beverage industry), construction management/project engineering experience, employee or contractor management and a proven record of achievement working in fast-paced environments.

This position requires occasional travel and offers remote flexibility to candidates throughout central or eastern U.S regions.

Requirements and Qualifications

• Bachelor’s degree required; advance degrees are a plus
• Minimum 6 years of overall professional experience; experience working within engineering services or EPC/EPCM industries desired
• Minimum 2 years of project management, project lead or project coordination experience with CAPEX construction projects
• Previous experience involving construction management working within food&beverage processing industry required
• PMP or CAPm certification preferred
• Change management capabilities with experience documenting and submitting project change notices and change request forms to timely and accurately reflect updates within statements-of-work (SOW’s)
• Proven professional experience managing programs and/or account operations; management experience within project-outsourcing industry is a plus
• Previous experience managing consultants, contractors and/or contingent workforces across multiple jobsites desired.
• Strong financial acumen with ability to understand and discuss contractual service agreements, invoicing/billing, purchasing/procurement, and SOW’s required.
• Excellent oral and written communication skills
• Demonstrated leadership abilities with managing large, dispersed teams with diverse skillsets
• Ability to travel regionally (typically central timezone) occasionally or as needed; up to 20% (1 trip per every 4-5 weeks)

Essential Functions

• Supervisory responsibilities including hiring, terminating, performance reviews, and pay reviews for Actalent’s onsite consultants within assigned services program
• Partner closely with Actalent Business Development, Finance, Talent Acquisition, Account Managers and Recruiters when identifying and onboarding new accounts and employees into Actalent
• Responsible for successful achievement of all service level agreements
• Utilize program management skills of communication, presentation, time management, organization and planning to successfully achieve program goals and objectives
• Oversee and manage on-boarding process for all new Actalent consultants and perform recurring touchpoints with each on performance / project status
• Identify project risk areas and suggests mitigation plans for the SOWs
• Manage all program resources assigned to perform tasks according to project plan; set expectations concerning program performance; escalate issues for rapid resolution
• Ensure program budgets are tracked and reported as necessary
• Work closely with Actalent's finance and support teams to support accounts receivable for billing and invoicing
• Conduct periodic status checks with customers and team to assess progress against the plan
• Prepare and delivers weekly and monthly status reports to Actalent management and appropriate client stakeholders
• Resolve all program issues with customer and suppliers as appropriate
• Support account growth and evolution preparing it for transformation to different delivery groups when necessary for additional technical oversight
• Travel as necessary to support customer and employee activity as well as attend internal meetings

Compensation and Benefits

• $100,000-$125,000 Starting Base Salary, $10,000 Annual Bonus Potential, Profit-Sharing, Monthly Cell Phone Allowance, 4 Weeks Paid Time-Off, 6 Paid Holidays, 401k (w/company match), M/D/V Benefits