Escalations Representative 2
TEKsystems
Posted Thursday, June 26, 2025
Posting ID: JP-005375422
Charlotte, NC
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Description
contractor will be supporting an escalation team within enterprise complaints and product services to perform intake duties on complaints and capture regulatory reporting elements as needed.
DUTIES
- Take inbound customer calls and transfer them to the corresponding research team
- Gather customer data and ensure it is captured accurately
- Minor Data analysis
- Provide white glove customer service
Experience Level
Expert Level
Compensation:$23.44
Contact Information
Email: panreddy@teksystems.com
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteData Analysis
Research
Customer Data Management
