Principal Product Manager - NetApp Keystone Subscription Engine
NetApp
Posted Monday, June 16, 2025
Posting ID: rjf-28607322
About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Job Summary
Position Overview: NetApp is seeking a dynamic and experienced Principal Product Manager to lead the development of the Keystone Subscription Engine, with a specific focus on catalog management and onboarding new subscriptions. This role is pivotal in driving NetApp’s strategic growth in the Storage as a Service (STaaS) market, ensuring seamless integration, scalability, and customer satisfaction.
Job Responsibilities
- Product Strategy and Vision: Define and execute a comprehensive product strategy for the Keystone Subscription Engine, focusing on catalog management and subscription onboarding.
- Catalog Management: Develop and maintain a structured and authoritative service catalog, ensuring all capabilities, service tiers, and configurable options are clearly defined and easily discoverable.
- Onboarding Process: Design and implement efficient, automated onboarding processes for new subscriptions, enhancing customer experience and operational efficiency.
- Customer Experience: Lead initiatives to embed AI-driven customer interactions, improving velocity, insights, and support through automation and recommendations.
- Cross-functional Collaboration: Work closely with engineering, sales, and marketing teams to align product development with business objectives and market demands.
- Market Analysis: Monitor industry trends, competitor strategies, and customer feedback to inform product decisions and maintain competitive advantage.
- Performance Metrics: Establish and track key performance indicators (KPIs) to measure success throughout the Keystone lifecycle, driving continuous improvement.
Qualifications:
- Bachelor’s degree in Business, Computer Science, or related field; MBA preferred.
- Minimum 7-10 years of product management experience, with a focus on subscription-based services and catalog management.
- Proven track record of successfully managing complex product portfolios and driving significant business growth.
- Strong understanding of the STaaS market and subscription-based business models.
- Excellent leadership, communication, and collaboration skills.
- Experience with AI-driven customer experience solutions is a plus.
Compensation:
The target salary range for this position is 207,400 - 309,100 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
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