Help Desk Technician
TEKsystems
Posted Friday, October 31, 2025
Posting ID: JP-005643004
Description
The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a variety of tickets come in with the majority of those being password reset requests. They may also resolve issues with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work hand in hand with other technicians and engineers to work on projects and resolve issues that are internal to the client
This role will be onsite Monday to Friday 8-5pm
Skills
Help desk support, Troubleshooting, Help desk, Windows 10, Support, Ticketing system, Technical support
Top Skills Details
Help desk support,Troubleshooting,Help desk,Windows 10,Support,Ticketing system,Technical support
Additional Skills & Qualifications
Successful candidates will be very intelligent people that also have a good sense of humor. Looking for candidates who want to grow and advance in their career. This client promotes from within and will help technicians grow in their career.
On-Site