Patient Service Specialist

Description

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Prepare patient intake forms prior to appointments to ensure timely service

Verify insurance eligibility of patients to determine if services are covered, and obtain authorizations as needed.

Provide counseling to patients advising them of their financial responsibility at time of service

Achieve quality assurance goals

Adhere to the established system of controls to secure and reconcile payments receive.

Effectively communicate with all contacts as necessary to solve problems

Maintain a clean and safe environment