Chargeback Analyst

***** CHARGEBACKS ANALYST | INTERVIEWS HAPPENING THIS WEEK!!*****

Job Type: Chargeback Analyst

Location: Berkeley Heights, NJ

Pay:$70k to $85k

A high reputable Life Sciences company is seeking an experienced Chargebacks Analyst to join our team! You will be responsible for processing chargeback credits through iContracts (in conjunction with SAP), collaborating with customers to resolve chargeback disputes in alignment with contractual agreements, and much more!

What you'll be responsible for:

• Process chargeback credits through iContracts (in conjunction with SAP)
• Have in-depth knowledge of the validation process ensuring accuracy and compliance with industry regulations.
• Evaluate and process customer chargeback submissions, addressing discrepancies in customer, contract, or pricing information.
• Responsible for maintaining target performance goals related to the disposition of chargebacks to drive a quality customer experience and reduce risk of financial leakage.
• Collaborate with customers to resolve chargeback disputes in alignment with contractual agreements.
• Drive effective communication related to contract changes to support accuracy in the chargeback submission process.
• Perform periodic audits to ensure accuracy and eligibility of the data.
• Conduct weekly chargeback reconciliations, ensuring alignment between iContracts and SAP.
• Reconcile chargeback deductions and facilitate denial collections for efficient resolution.
• Responsible for understanding customer contract terms and conditions related to chargeback submissions to ensure timely resolution of disputes.
• Proactively audit and review chargebacks for corrections, minimizing errors.
• Support development team and implementation team on EDI transactions, ensuring seamless communication and data transfer.

What you’ll bring:

• 4+ years of chargeback experience with the pharma industry
• Experience within the pharmaceutical industry
• SAP software experience is a plus
• Strong MS Excel skills
• Ability to work independently and in a fast-paced team environment

What you’ll get:

• Hybrid - work from home flexibility
• An immediate start date
• Exposure to a leading organization
• Flexible compensation
• Great benefits package

Interviews are happening this week! If interested, please send over your most recent resume to smauriello@ astoncarter.com along with your availability for a 10-minute phone screen to go over the position in more detail.