Desktop Support Technician

Top Skills' Details

1. Previous troubleshooting experience with Chromebooks, iPads, Smartboards, and other PC devices.
2. Experience working within a ticketing system, Windows 10/11, and O365.
3. Experience in a customer-facing support position. This resource will need to be able to explain technical processes to non-technical end users including faculty and staff in a high school.

Description

This is a dual-faceted position:

1) The first part of the role will be an onsite desktop support in a school district around Morristown, NJ.

2) The second part will be in company's HQ in Branchburg, NJ. They will be helping with Helpdesk tickets, imaging new devices, and hardware warranty claims.

Skills

desktop, windows 10, support, hardware, customer service, technical support, imaging, help desk, Chromebooks, office 365, printers, Smartboards, iPads

Top Skills Details

desktop,windows 10,support,hardware,customer service,technical support,imaging,help desk,Chromebooks

Experience Level

Intermediate Level