Sr IT Program Manager

Requisition: 82811

PSEG Company: PSEG Services Corp.

Salary Range: $ 133,000 - $ 218,300

Work Location Category: Hybrid Flexible

We're one of the country's largest energy companies, with a vision of powering a future where people use less energy, and it's cleaner, safer and delivered more reliably than ever. We're also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you'll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We know life isn't one-size-fits-all, and neither is work. That's why we offer flexible work options depending on the role.
In support of this model, roles have been categorized into one of three work location categories:
1. Onsite - roles where employees are expected to be onsite daily.
2. Hybrid fixed - roles that are a mix of remote work and onsite work fixed days each week
3. Hybrid flexible - roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week).

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful career and help power and support our communities, we'd love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

The Sr Manager, Cybersecurity Program Management oversees the cybersecurity portfolio, including program/project management, strategy, performance management, change management, vendor relationships, financial management, and metrics. Reporting into the Chief Information Security Officer (CISO), (s)he coordinates across all business lines and service departments to lead and support projects across Cybersecurity (e.g. Governance, Risk, and Compliance; Operations; Identity Security; Engineering and Architecture; Operational Technologies) through creating and maintaining projects, developing and generating metrics, and building and strengthening relationships with key partners. (S)he will have the opportunity to have a significant impact by interfacing with peers in Information Technology (IT) and with business leaders to both share the enterprise cybersecurity vision with those individuals and to solicit their involvement in achieving higher levels of enterprise security through information sharing and cooperation. (S)he will be responsible for multiple discrete projects/enhancements to build, maintain, and mature capabilities, including people, processes, and technologies. (S)he will engage across the entire IT, OT, and managed services landscapes, including leading a team across these environments.

(S)he will spend his/her time:

• Leading the cybersecurity portfolio by gathering stakeholder requirements, creating project/resource plans, ensuring progress meets expected timelines and outcomes, and reporting progress, with the support of project managers.
• Building, growing, and maintaining relationships with cybersecurity providers.
• Managing the Cybersecurity budget, including supporting budget creation, assisting in dealing with unexpected expenditures, enabling new/renewal Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs), and Statements of Work (SoWs), negotiating agreements, and enabling the creation of purchase orders.
• Leading the Cybersecurity Metrics Program to enable Key Performance Indicators (KPIs), to support our Cyber Council, and to reprioritize the portfolio as needed.
• Providing cybersecurity insight and expertise in assessing new business opportunities.
• Collaborating closely with developers and infrastructure teams to implement the Cybersecurity policies required to protect the integrity, confidentiality, and availability of the information on an end-to-end basis.
• Verifying that processes/systems comply with laws/regulatory requirements from local/national governments.
• Preparing for, and potentially presenting at, Cyber Council, Senior Executive Team, and Board of Directors meetings.
• Preparing senior-level technical reports for executive management.
• Providing support and cybersecurity guidance for enterprise infrastructure, the wireless environment, Cloud software/infrastructure security, secure software development, and data protection.
• Collaborating closely with Digital Workplace, Infrastructure, Enterprise Resource Planning, and Application Development Teams to identify and remediate security issues.
• Identifying/overseeing remediation of open Cybersecurity issues and validating closure.
• Maintaining up-to-date cybersecurity knowledge, including awareness of innovative solutions/processes, emerging standards, and new threat vectors by reading professional publications, maintaining personal networks, and participating in professional organizations.

Job Responsibilities

• Directs internal/external cyber resources on Cybersecurity technologies, including program/project management, strategy, performance management, change management, vendor relationships, financial management, and metrics for all lines of business and service departments for both IT and OT landscapes.
• Ensure that Cybersecurity service delivery aligns with the corporate IT strategy, including Cybersecurity standards, capacity planning, lifecycle management plans, solution selection, and partner management.
• Ensure scalability of Cybersecurity capabilities, including hardware and software, to meet business needs and risk tolerances.
• Develops and implements best practices for PSEG Cybersecurity Program Management capabilities.
• Participate in external risk organizations (including with peer groups) to learn from other organizations and to benchmark our program.
• Partner with professional Cybersecurity associations, service providers, and to identify and implement best practices.
• Builds relationships across PSEG business and technology teams.
• Interacts routinely with vendors, service providers, consultants/advisors, and cross-sector cyber industry trade organizations.
• Ensures that cyber requirements are identified, well defined, properly documented, and approved by appropriate stakeholders.
• Develops, manages, and pre-prioritizes Cybersecurity CAPEX and OPEX budgets based on business needs and cyber threats.
• Lead the identification of optimal OPEX and CAPEX allocations, including opportunities to reduce expenditures while transforming PSEG Cybersecurity.
• Lead and advise on business case development.
• Leads team, including performance evaluations, career development guidance, and other aspects to grow the talent pipeline and to mature our program.
• Leads and manages programs by coordinating activities and delivery across multiple, related projects or work streams that span technology and areas.
• Ensures program meets schedule and scope targets.
• Identifies, develops mitigation plans, and monitors to drive timely and effective escalation and risk/issue resolution. Manages and/or escalates issues and/or complications, and responds well to time pressures.
• Tracks dependencies and risks, and assessing change impact across interdependent work streams and projects.
• Captures all pertinent actions and decisions.
• Provides oversight and guidance to those managing smaller projects within specific business unit domain.
• Oversees project resources to deliver required project artifacts/goals.
• Uses effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships.
• Ensures alignment on scope, value proposition and overall project goals.
• Works with functional departments to coordinate systems testing, deployment, training, and support.
• Tracks and communicates progress; provides project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence.
• Ensures proper communication and change management processes are adopted for all major change initiatives.
• Manages team and work to build core competencies within the area with a focus on operational excellence.
• Oversees vendor deliverables, ensures vendor adherence to contract terms, works with leadership on vendor performance and SLA compliance.
• Facilitates project tailoring and artifact development to align with project management processes in accordance with project sizing.

Job Specific Qualifications

• Bachelors degree and 8 years of relevant cybersecurity experience and/or Program Management, or In lieu of a degree 10 years of cyber and/or Program Management experience
• Demonstrated strong leadership and influence skills
• Demonstrated strong presentation skills with the ability to present to all levels of management and executive leadership
• Experience in an IT and/or Cybersecurity Chief of Staff Role and/or leading Program Management, Vendor Management, and/or Financial Management
• Strong teamwork, facilitation, relationship building, and negotiation skills
• Ability to maintain positive working relationships both as a leader and as a team member
• Effective time management and multitasking skills
• Ability to communicate effectively with both technical and non-technical individuals
• Strong interpersonal communication skills, analytical abilities, detail focused, quality focused, and problem-solving skills, as well as broad knowledge of business functions, information technologies, and cybersecurity and compliance practice on a global level
• Extensive relevant experience in Cybersecurity, Program/Project Management, Financial Management, Vendor Management, Performance Management, Change Management, and IT/InfoSec Metrics
• Strong analytical skills, problem solving skills, writing skills, attention to detail, judgement, and conceptual thinking, including the ability to work with technical and non-technical business owners
• Broad knowledge of cybersecurity principles (e.g. access control, data protection, cybersecurity architecture, infrastructure/application security design principles, policies) and privacy (i.e. GDPR)
• Working knowledge of Cybersecurity and control frameworks (ISO27001, NIST, CobIT)
• Effective communication skills, including the ability to build relationships with technical and non-technical individuals
• Must be able to identify, analyze, and address problems in order to resolve issues in ways that minimize negative impact and risk to the company
• Demonstrated experience in delivering comprehensive solutions to complex security issues on a global scale
• Confidence in leading diverse matrix teams independently, making decisions daily as it relates to the successful delivery of the program
• Ability and insight to know when critical decisions must be raised to senior level and/or business unit management quickly to ensure that the program remains on track
• Understanding of and experience with IT project management methodologies, requirements management, quality assurance and IT processes from project inception to successful implementation
• Understanding of financial principles including experience with project financial budgeting and planning
• Strong communication, organization, and facilitation skills.
• Effective presentation skills and the ability to articulate complex concepts to cross functional audiences
• Experience managing outsourced vendors (on and off shore)
• Experience in supervising/managing program team members or direct reports as part of program execution
• Department of Energy's regulation 10 CFR 810 is required

Desired

• Project Management Professional (PMP) certification
• Industry Cybersecurity certifications (e.g. ITIL, CISSP, CEH, etc....)
• Bachelors/Masters in Information Security, Computer Science, Business, Engineering, or related fields
• Experience in Electric or Gas Utility or Power Generation industry, and/or experience in manufacturing
• Broad knowledge of IT and related control environments

Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
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