Senior Quality Systems Analyst

Job Description

The role is responsible for providing frontline technical support to internal end users, ensuring continuity of services within a regulated biorepository and laboratory environment.

Responsibilities

• Serve as the primary technical owner of infrastructure platforms including Windows Server, Active Directory, Office 365, VMware vSphere, AWS cloud workloads (EC2, RDS, IAM), and enterprise storage (PowerScale, FlashBladeE).

• Proactively maintain, improve, and optimize infrastructure for performance, security, and scalability.

• Lead the planning and execution of upgrades, migrations, and lifecycle management activities.

• Ensure systems meet all applicable security and regulatory standards (HIPAA, FDA, FISMA/NIST, GDPR) through hardening, access controls, and patch management.

• Provide expert-level troubleshooting across infrastructure layers (compute, storage, network, cloud).

• Support and enhance backup, disaster recovery, and business continuity processes.

• Leverage PowerShell (required) and other scripting tools to automate administration and improve efficiency.

• Maintain detailed and accurate documentation for systems, processes, and compliance requirements.

• Collaborate effectively with internal IT, MSP partners, and business stakeholders to ensure infrastructure services meet organizational needs.

• Be an effective team player, with behaviors reflecting the Sampled Values:Strive to delight our clients, Move innovation forward, Accelerate your business, Rise together as a team, Transcend what is possible.

• Perform related responsibilities as needed

POSITION REQUIREMENTS:

• Bachelor's degree in computer science, information technology, or a related field.

• Experience in a regulated environment

• 10+ years of progressive experience in infrastructure engineering or systems administration roles with demonstrable ownership of enterprise systems.

Expert-level proficiency in:

• Windows Server administration and troubleshooting

• Active Directory (design, security, GPO management)

• Office 365 administration (Exchange Online, SharePoint, Teams, Azure AD)

• VMware vSphere (design, administration, troubleshooting)

• Strong experience managing AWS infrastructure (EC2, RDS, IAM, VPC networking).

Work Environment

The work schedule is Monday through Friday, 8:00 AM to 4:30 PM, with a standard schedule and no travel requirements. The role is 100% onsite in Piscataway, with limited remote flexibility for illness or extenuating circumstances. Occasional off-hours support may be needed for critical needs, and weekend work is very rare, reserved for special projects. The team consists of three people.

Job Type & Location

This is a Contract to Hire position based out of Piscataway, New Jersey.