Job Title: Patient Care Coordinator

Job Description

The Patient Care Coordinator will be responsible for utilizing EMR systems to manage patient records and ensure efficient office operations. This role involves welcoming patients, managing the appointment calendar, handling incoming calls, verifying insurance, assisting with check-in and check-out procedures, and processing billing. The coordinator will also assist healthcare providers to maintain smooth patient flow.

Responsibilities

• Utilize EMR systems to maintain patient records.
• Welcome patients and ensure their comfort and understanding of procedures.
• Manage the appointment calendar and coordinate with medical staff availability.
• Handle incoming calls and direct them to appropriate personnel.
• Verify patient insurance coverage and collect copayments.
• Assist with patient check-in and check-out procedures.
• Process insurance claims and manage patient billing.
• Assist with patient examinations, take vital signs, and prepare patients for procedures.
• Order and manage medical supplies and equipment.
• Work with healthcare providers for efficient office operations.
• Enter basic demographic and insurance information.
• Collect applicable copayments and account balances.
• Confirm insurance plan eligibility and obtain referrals as needed.

Essential Skills

• Experience with EMR systems, including ModMed.
• Patient care experience.
• Insurance verification knowledge.
• Healthcare and customer service experience.
• Medical assisting experience.

Additional Skills & Qualifications

• Previous experience as a medical assistant or in a front office role.
• Knowledge of insurance processes and verifications.
• Front office and computer proficiency.
• High volume patient care experience.

Work Environment

• The position is primarily based in the Sparta office, with occasional coverage needed in Randolph and Hackettstown.
• The role involves working 4-5 times a year on a Saturday and Sunday shift from 8 AM to 12 PM, with a compensatory day off during the week.
• The standard work schedule is Monday to Friday, with shifts starting between 7:15 AM and 8 AM, ending at 3:30 PM or 4 PM.
• The work environment is supportive, with eager and friendly providers, a large network of offices in NJ, and a small group feel. Benefits include a 401K match, high PTO packages, and engaging bonding activities.

This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call.