Customer Care Specialist

NOW HIRING ON-SITE IN SWEDESBORO, NJ!

Details:

• MUST be fully on-site for the first 6 weeks.
• After training, the position will require 2 days a week on site
• MUST be available between 8a-8p to start

Job Description:

• Deliver customer service with kindness, empathy, understanding, and patience
• Efficiently navigate patient and prescriber profiles across systems
• Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, chat and mailed prescriptions.
• Cohesively work with a team, as well as independently
• Ability to interact with team members across pharmacy and fulfillment facilities.
• Maintain a positive and professional attitude while keeping our pet patients and customers front and center.

Additional Skills & Qualifications

- Strong customer service and communication skills

- Administration and data entry

- Willing to get a pharmacy technician license - COMPANY WILL PAY FOR THIS

- Comfortable training fully on-site and working a hybrid schedule