Tax Resolution Case Worker

Description

Job Description Job description Five Star Tax Resolution is a leading tax relief company dedicated to helping individuals and businesses resolve tax issues. We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf. Key Responsibilities: • Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs. • Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process. • Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies. • Follow-up & Documentation: Ensure timely case follow-ups, track progress, and maintain accurate records.

Skills

tax relief, tax, customer service

Top Skills Details

tax relief,tax,customer service

Additional Skills & Qualifications

Qualifications: • Education: Bachelor’s degree in business, finance, or a related field (not required, but preferred) (or equivalent experience) • Experience: 2+ years in case management or tax resolution (preferred). • Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management sof

Experience Level

Intermediate Level