Urgent Hiring For Customer Service Representative Paying $19.50

Customer Service Representative – Entry Level

Location: Chester, NY (Hybrid - 75% remote after six months)

Schedule: Monday–Friday (8:00 AM–9:00 PM) & Saturday (8:00 AM–11:00 PM)

Are you looking for a dynamic role in customer service with opportunities for growth and flexibility? Join our Field Support Center team as a Customer Service Representative, where you’ll help coordinate technicians supporting high-speed internet services in customer homes.

What You’ll Do:

• Dispatch service technicians and installers to assist customers.
• Monitor technicians’ locations and work schedules.
• Update customer accounts and reschedule missed appointments.
• Maintain accurate service records and operational reports.

What You Bring:

• Customer service experience (1–2 years preferred).
• Data entry and Microsoft Office proficiency.
• Strong communication skills and ability to handle inbound calls.
• High School Diploma or GED required.

Why Join Us?

• Hybrid work model – 75% remote after six months.
• Flexible schedules – choose between 5-day, 8-hour shifts or 4-day, 10-hour shifts.
• Comprehensive benefits – available after 60 days.
• Career advancement – potential for promotion within six months.
• On-site perks – corporate amenities including a gym and café.
• Cable internet and TV reimbursement included.

If you’re ready to start your career in customer service and be part of a supportive, fast-paced environment, apply today!

Company Benefits

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)