Medical Receptionist

Job Title: Medical Receptionist

Overview

The Medical Receptionist is the first point of contact for patients at a busy outpatient diagnostic imaging center. This role plays a critical part in delivering a positive patient experience while ensuring accurate registration, insurance verification, referral compliance, and smooth daily operations. The ideal candidate is detail-oriented, patient-focused, and thrives in a fast-paced healthcare environment.

Key Responsibilities

• Greet patients promptly and professionally; manage check-in and check-out processes
• Verify patient demographics, insurance coverage, and eligibility prior to services
• Confirm required referrals and prior authorizations for imaging procedures (MRI, CT, X-ray, ultrasound, mammography, etc.)
• Review physician orders to ensure accuracy, completeness, and compliance
• Collect and document co-pays, deductibles, and outstanding balances at time of service
• Schedule, confirm, and reschedule appointments while coordinating exam preparation instructions
• Maintain accurate patient records within EMR and scheduling systems
• Communicate effectively with technologists, radiologists, and clinical staff to support efficient patient flow
• Answer incoming calls, address patient inquiries, and escalate issues as needed
• Ensure HIPAA compliance and patient confidentiality at all times
• Assist with front-desk administrative duties including scanning, faxing, and document management

Required Qualifications

• 1+ years of experience in medical reception and insurance verification
• Strong knowledge of healthcare terminology and front-desk workflows
• Experience with insurance verification and EMR systems
• Excellent customer service and administrative skills
• Proficiency in Microsoft Office and general clerical tasks
• Experience with patient registration and appointment scheduling

Preferred Qualifications

• High School Diploma or equivalent
• Familiarity with Epic
• Prior experience in an outpatient or diagnostic imaging setting

Work Environment & Schedule

This position is based at an outpatient diagnostic imaging center with approximately 60 employees across three locations. Each site supports a team of roughly 20 staff members. Two shifts are available:

• 8:00 AM – 4:00 PM
• 8:30 AM – 4:30 PM

Both shifts include a 30-minute paid lunch. Two openings are available—one for each shift.

This is a Permanent position based out of East Syracuse, NY.

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in East Syracuse,NY.

This position is anticipated to close on Apr 7, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.