Quality Manager

Job Title: Quality Assurance and Export Compliance Manager

Job Description

We are seeking a highly skilled and experienced Quality Assurance and Export Compliance Manager to lead and manage our Quality Assurance and Export Compliance department. This role requires an individual who is committed to ensuring strict adherence to ISO-9001 and AS-9100 standards while driving continuous improvement initiatives.

Responsibilities

• Manage the Quality Assurance and Export Compliance department, ensuring adherence to ISO-9001 and AS-9100 standards.
• Monitor and report on key performance indicators such as customer complaints, late shipments, material discrepancies, and export documentation accuracy.
• Maintain and develop quality documentation including the Quality Manual, procedures, and work instructions.
• Prepare for and lead internal and external audits, including Critical Safety Item (CSI) reviews and ISO/AS certification audits.
• Develop and track supplier performance metrics and oversee supplier quality issue resolution, including root cause analysis and corrective actions.
• Oversee inspections and quality reviews related to Government Contracts and Government Source Inspections (GSI), coordinating efforts with the DCMA.
• Manage system changes affecting the Quality Management System (QMS) and drive continuous improvement initiatives.
• Conduct technical training on quality systems and export compliance for internal teams.
• Assist in export classifications (Schedule B, ECCN) and ensure compliance with AES filings, Certificates of Origin, and Export Summaries.
• Maintain and update the Export Management System in alignment with current U.S. regulations.
• Serve as a senior point of escalation for complex issues involving purchasing, shipping, warehousing, and receiving.

Essential Skills

• 5–8 years of experience in quality compliance and assurance, preferably in aerospace, defense, or government contracting sectors, with at least 3 years in a leadership or management position.
• Bachelor’s degree in Business, Quality Management or a relevant field from an accredited institution.
• Strong working knowledge of AS-9100, ISO-9001, FAR/DFARS, and U.S. Export Compliance regulations.
• Experience managing internal and external audits and maintaining compliance documentation.
• Proven ability to solve complex problems using critical thinking and industry best practices.
• Excellent verbal and written communication skills, including technical writing and proofreading.
• Strong leadership and delegation skills with the ability to develop, mentor, and grow team members.

Additional Skills & Qualifications

• Demonstrated organizational skills and ability to manage multiple priorities.
• Collaborative mindset with the ability to work cross-functionally with internal and external stakeholders.

Work Environment

The work environment is exceptionally quiet, suitable for those who prefer a calm and focused atmosphere. The facility is large, located in Melville/Farmingdale, and employs about 40 staff members. There is no music or loud conversations, promoting a culture of getting work done efficiently while maintaining a healthy work/life balance. The company is family-oriented, offering flexibility and good benefits, ensuring employees can balance their professional and personal lives.