Job Title: Medical Office Assistant

Responsibilities:

• Ensure efficient patient flow and prepare treatment rooms and equipment for patient examinations.
• Provide appropriate procedural support following department-specific guidelines.
• Perform initial intake of patients, including interviewing patients and families to obtain chief complaints, vital signs, and allergy information.
• Accurately record and update relevant patient information.
• Perform daily Quality Controls (QC) for all Point of Care (POC) testing and obtain specimens.
• Accurately perform and record patient POC testing per policy.
• Under provider and/or RN direction, perform tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow-up.
• Assist with the administrative functions of the patient prescription renewal process in accordance with policy.
• Provide cross-coverage for other appropriate clinical roles and support departmental medical record audits.
• Clean and stock patient care rooms between patients and maintain appropriate inventories of all medical supplies.
• Stock and maintain all patient-related forms and educational materials.
• Utilize equipment appropriately and notify the Practice Manager in a timely manner of equipment/facility breakdown or damage.
• Ensure documentation is legible and falls within the appropriate MA scope and organizational documentation guidelines.
• Demonstrate accuracy in basic data entry and data retrieval of paper/electronic patient records.

Essential Skills:

• Medical assisting
• Knowledge of cardiology
• Appointment scheduling
• Understanding of medical terminology
• Insurance verification
• Front desk operations
• Possession of a Medical Assistant Diploma
• Reliability and punctuality
• Phlebotomy skills
• Customer service experience
• Experience with internal medicine
• Proficiency with Epic and data entry
• Administrative support capabilities

Additional Skills & Qualifications:

• Ability to travel to satellite locations may be required.
• Awareness of safety needs and a basic knowledge of medical terminology, infection control, risk management, and environment of care policies.
• Willingness to ask questions, seek clarifications, and assistance when needed.
• Understanding of the organization's environment of care.

Work Environment

The candidate will work in two offices located in Smithtown and West Islip. The shift is Monday to Friday, either 8 AM to 4 PM or 9 AM to 5 PM, with an 8-hour shift including a half-hour unpaid lunch (paid for 7.5 hours per day). No weekend work is required. The role requires familiarity with taking manual vitals, using holter monitors, and performing EKGs.