Video Teller

Description

10 person team who handles all customer inquiries from client's ITMs (Interactive Teller Machines).

Candidate will be working in a cubicle setting, handling 40+ customer inquiries per shift all over video.

Candidate will be running transactions electronically, assisting bank customers with deposits, withdrawals, applying loan payments, cashing checks, etc. Candidate will be responsible for documenting and notating all transactions appropriately after the call.

Skills

Customer service, call center, customer support, communication, technical support, multi tasking, attention to detail, data entry

Top Skills Details

Customer service, call center, customer support, communication, technical support

Additional Skills & Qualifications

Client is specifically seeking candidates who embody "positive body language" along with someone who is extremely customer service oriented. An example given by client is someone who naturally apologizes for any inconvenience the customer may be experiencing.

Some descriptive words used by client to describe the ideal candidate include: "dependable, attentive, vibrant personality, positive body language"

Experience Level

Entry Level