Patient Recruitment Associate

Patient Recruitment Associate

4-6 month contract with potential extension

MUST HAVE: Patient Recruitment Associate/Assistant/Specialist experience

As a Remote Patient Recruitment Associate, you will screen potential clinical trial participants via phone, manage and update patient data in CTMS, and schedule appointments. You’ll be responsible for meeting daily recruitment goals, maintaining confidentiality, and delivering a positive patient experience through clear

communication and consistent follow-up.

Key Duties:

• Screen potential study participants using a telescreen questionnaire to determine their suitability for trials.
• Accurately review, enter, and edit patient information in the CTMS system.
• Schedule patient appointments in the CTMS, ensuring entries are accurate and up to date.
• Attend all study-related training and ensure a working knowledge of the study protocol.
• Achieve daily recruitment targets, including daily calls made, pre-screens completed, leads contacted in a timely manner, and screenings/PIV scheduled.
• Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations.
• Effectively communicate the importance of research participation and relevant study details to volunteers.
• Provide an exceptional patient experience by building positive rapport and consistent follow-up.
• Strive to meet personal and team targets.
• Maintain strict confidentiality in all forms, including electronically, written, and verbal.
• Deliver high-quality, accurate work, ensuring all administration is filed accordingly.
• Self-motivated, organize your workload to ensure effective delivery of delegated tasks and projects.
• This role involves shift and weekend work.

Skills

patient recruitment, clinical research, sales, call center, customer service

Top Skills Details

patient recruitment,clinical research

Additional Skills & Qualifications

• Excellent written and verbal communication skills.
• Experience in marketing or sales is considered an asset.
• Ability to think creatively for out-of-the-box ideas on marketing and research promotion.
• Ability to speak multiple languages is considered an asset.
• Excellent interpersonal skills and telephone manner.
• Proactive, flexible, and able to multi-task.
• Good organizational skills with attention to detail.
• Able to work under pressure and tight deadlines.
• Self-motivated.
• IT literate.
• A basic understanding of medical terminology is helpful but not essential.

Experience Level

Intermediate Level

MUST HAVE experience in patient recruitment and clinical research.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.