Field Service Engineer (Remote W/ Travel)

Job Description

Install machine tools products:

- Install and demonstrate new machines in customer plants, including electrical or mechanical check-outs, set up, tooling, operation and programming.

- Prepare and submit demonstration reports accurately and promptly.

Service machine tools products:

- Perform basic electrical/electronic, or mechanical, or hydraulic problem diagnosis and repair in customer's plants during warranty period

- Cross-train on mechanical, electrical & electronic maintenance

- Advise and assist customers with most operations and programming problems during warranty period

- Perform most maintenance work and provide basic assistance needed by customer following warranty period

- Advise and assist in selection and ordering of tools and repair parts

- Prepare and submit weekly service time and expense reports accurately and promptly

- Attend schools, seminars, and conferences to keep up with updates

- Train customer personnel in processing, tooling, operating, and servicing of all products

Skills & Qualifications

- Associate’s degree in related field or other engineering discipline preferred. Mechatronics degree would be ideal.

- 1-4 years experience with machine tools maintenance or related experience and/or training; or equivalent combination of education and experience.

- Understanding of electrical, mechanical, hydraulic, and laser systems. Knowledge of electrical diagnostic instruments and shop/hand tools.

- Ability to read mechanical/electrical schematics and blueprints and diagnose/troubleshoot electromechanical devices.

- Experience with CNC equipment is a PLUS

- Robotics experience is a PLUS

- Requires up to 90% travel (mostly within North America, occasional annual trainings at HQ in Japan).

- Must have a valid passport (or be working toward getting one) and a valid drivers license with a clean driving record

- 2-4 years of experience will be considered Level 1

- 4+ years of experience will be considered Level 2

For questions or can also apply by contacting Christopher Davis at chridavi @actalentservices.com