File Room Administrative Support Specialist
Ricoh Americas Corp.
Posted Friday, August 1, 2025
Posting ID: 300007252005853
Columbus, OH
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On-Site Services Specialist Position Profile
The On-Site Services Specialist provides operational support in one or more of the following areas:
Key Responsibilities
The On-Site Services Specialist provides operational support in one or more of the following areas:
- Operating duplicating and scanning equipment
- Handling mail processing and postage application
- Shipping and receiving products and supplies
- Performing copier maintenance and first-call response
- Supporting additional services such as bindery, quality control, housekeeping, file services, and call center tasks
Key Responsibilities
- Operate Microsoft Office and email systems
- Perform basic scanning and copying tasks
- Conduct daily inspections of convenience copiers and clear paper jams
- Maintain records for management reports and supply inventories
- Distribute office supplies, mail, and fax transmissions
- Set up furniture and conference rooms
- Perform fulfillment functions and calculate job charges
- Respond to and coordinate service calls
- Deliver completed jobs to designated locations
- Maintain daily meter and service logs
- Travel between customer buildings as needed
- Answer customer inquiries regarding job status or feasibility
- Keep copier areas neat and stocked
- Handle shipping/receiving in a mailroom environment
- Operate bindery and finishing equipment (e.g., shrink-wrap, paper cutter, stapler)
- Perform document filing, purging, and archiving
- Understand and utilize Ricoh Services Portfolio & Technology
- Perform other duties as assigned
- High school diploma, GED, or equivalent work experience
- Preferred: Some experience in copy/print services
- May require a valid driver's license and auto insurance (per Ricoh policy)
- Proficiency in Microsoft Office Suite
- Technical aptitude with printers, copiers, and office equipment
- Strong customer service and communication skills
- Good organizational abilities
- Office environment with standard lighting, ventilation, and noise levels
- Requires physical activity: standing, walking, bending, lifting (up to 50 lbs)
- Moderate dexterity and use of tools and office equipment
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCommunication
Customer Inquiries
Customer Service
Housekeeping
Filing
Microsoft Office
Valid Driver's License
Call Center Experience
Management Reporting
Organizational Skills
Quality Control
Mailroom
Office Equipment
Office Supply Management
Supply Inventory
Shipping And Receiving
Technical Acumen
Shrink Wrapping
Copier Repair And Maintenance
Mail Processing
