Automotive Sales And Product Specialist Trainer

This position will be working as a Automotive Sales and Product Specialist Trainer for a large Automotive OEM and helping to train their dealership staff on new vehicle product related information. You will be supporting the dealerships located in Ohio and Northern Kentucky. You do need to be located in that region.

DESCRIPTION

Automotive Sales and Product Specialist Trainers are able to facilitate and present feature and benefit knowledge of all company vehicles to drive performance improvement for retail automotive sales and service professionals. These trainers will be able to facilitate and present in-depth product technology, brand heritage and competitive comparisons of all company vehicles to drive performance improvement for retail automotive sales and service professionals. The trainer is a primary liaison between the corporation and retail (dealerships). They manage their own logistics and market for their training sessions. They are Subject Matter Experts (SMEs) helping to develop and deliver our courseware. They answer strategic corporate initiatives and drive that message to the retail side. They support our corporation through their voice and actions at the retail level.

KEY AREAS OF RESPONSIBILITY

Product Training Facilitation

• Afford all Dealers within territory an equal opportunity to participate in quarterly and annual Certification program
• Average Territory Scope
  • Covering parts of a large state territory or potentially 2-3 States based on dealership count
  • This territory will include Ohio and Northern Kentucky.
  • May require overnight travel
• Prepare and Deliver Instructor Led training to Retail Sales Consultants and Sales Managers within defined territory. This includes both in-person and Virtual Classroom Online (VCO) offerings.
• Prepare and Deliver Instructor Led training to Service Advisors and Service Managers within defined territory. This includes both in-person and Virtual Classroom Online (VCO) offerings
• Support various stakeholders within the company as necessary (e.g. Fleet, Engineering, Marketing, Business Centers)
• Understand and effectively communicate content while displaying personal knowledge of retail environment
• Assist Curriculum development and revision process as Subject Matter Expert/Reviewer of content
• Process rosters following training to ensure proper credit for attendees

Territory Management

• Plan and Schedule quarterly training calendar
• Communicate with and Recruit enrollment from assigned dealers to fill training courses
• Initiate marketing activities to Dealerships, Sales Managers and Sales Consultants to drive enrollment for their workshops and/or targeted programs to achieve required objectives
• Initiate performance improvement at the retail level to positively impact vehicle sales
• Follow-up on daily inquiries from retail professionals

Corporate Voice

• Thoroughly understand all corporate training programs, certification, customer experience initiative, corporate retail programs and market initiatives to effectively communicate to dealership personnel
• Support and partner with Business Center personnel on various initiatives to promote retail sales
• Deliver Sales and After Sales product training consistent with market, BC, corporate and/or brand objectives

SKILLS & QUALIFICATIONS

• Remote position - territory within the scope of the Midwest Business Center
• Ideally a completed 4 year college degree from an accredited university
• Willingness to travel as much as 50-80% of the time (typically you would be travelling 1 week from Monday-Friday, and then work remotely for 1 week Monday-Friday).
• Confident facilitating training in front of both large and small groups
• Knowledge of Microsoft Office (Word, Outlook, Excel and Power Point):
• Automotive Retail experience preferred as a Sales Consultant or Sales Manager
• Facilitation experience preferred in Automotive/Sales related curriculum
• Must be able to handle questions/objections, direct participant activities and maintain a high end learning environment