IMMEDIATE HIRE Customer Service Representative

Job Title: STC Advocate

Overview:

As an STC Advocate, you’ll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You’ll thrive in a fast-paced environment where exceeding customer expectations is the norm.

Key Responsibilities:

• Provide exceptional customer service during vehicle pickup appointments.
• Accurately complete paperwork and maintain detailed records.
• Safely drive a company vehicle to 6–8 customer locations daily.
• Coordinate towing and assist team members as needed.
• Adapt to indoor/outdoor work conditions and inclement weather.

Qualifications:

• Customer-facing experience.
• Valid driver’s license with a clean 5-year driving record.
• Strong communication and interpersonal skills.
• Ability to stand/walk for extended periods (8+ hours).
• Must be 18 years or older

Additional Info:

• Pay ranges from$16–$20/hour, depending on market and location.
• Benefits include health, dental, vision, and unique perks