Shipping and Receiving Lead
Ricoh Americas Corp.
Posted Thursday, May 15, 2025
Posting ID: 300007064949826
Beaverton, OR
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Job Title: Site Leader
This position offers $1000 sign on bonus for new Ricoh members!
Summary: As the Site Leader, you play a pivotal role in the daily operations of our small-site, embodying a beacon of support and guidance for our dedicated team. Your mission includes ensuring seamless facility operations, maintaining profitability, and exceeding customer service expectations. You serve as the primary point of contact for both our valued customers and internal stakeholders, ensuring smooth contract compliance and addressing any concerns with warmth and efficiency.
Roles and Responsibilities:
- Oversee daily operations with an eye towards innovation and future trends, leveraging data-driven insights to guide decision-making.
- Serve as the primary point of contact for customer issues, maintaining contract compliance and service excellence while embodying an energetic and service-oriented approach.
- Drive efficiency and satisfaction through open-minded and authentic leadership, adapting to evolving challenges with adaptability and accountability.
- Mentor and empower a diverse team with an energetic and accountable approach, providing guidance on job assignments, schedules, and support.
- Tackle challenges head-on, demonstrating adaptability and open-mindedness in analyzing and resolving issues while upholding our commitment to service level agreements.
- Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment.
- Ensure accurate and timely completion of administrative tasks, utilizing data-driven insights to streamline processes and enhance operational efficiency.
- Provide flexible support to other departments and vendors as needed, demonstrating adaptability and an authentic commitment to service excellence.
Qualifications (Must Have):
- High school diploma or GED.
- A minimum of 2 years of experience in a related field.
- Demonstrated proficiency in technology and customer-facing roles.
- Exceptional communication skills, both written and verbal.
- A passion for delivering exceptional customer service and driving team success.
Qualifications (Nice to Have):
- Previous experience in a leadership or supervisory role.
- Strong preference for previous training experience.
- Familiarity with B2B environments and technical processes.
- Advanced technical aptitude and problem-solving skills.
In this role, you will shape the future of our small-site operations and make a meaningful impact on our customers and team alike. If you are ready to embark on a journey of growth and fulfillment, we invite you to apply and become a cornerstone of our success today.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCommunication
Customer Service
Performance Management
Inventory Management
Scheduling
Sales
Operations
Coordinating
Workflow Management
Leadership
Training And Development
Management
Performance Improvement
Accountability
Professionalism
Innovation
Administrative Functions
Service-Level Agreement
Management Reporting
Problem Solving
Business To Business
Verbal Communication Skills
Decision Making
Energetic
Operational Efficiency
Resource Management
Facility Management
Mailroom
Hand Tools
Office Equipment
Office Supply Management
Adaptability
Open Mindset
Shipping And Receiving
Technical Acumen
Managed Print Services
Calculators
Switchboard Operator
Job Scheduling (Inventory Management)
Contract Compliance
Oracle iProcurement
Facility Operations
