IT Support Technician - Tier 2

An Electronics Supplier in Milwaukie, OR is hiring an IT Support Technician - Tier II to join the team for a great opportunity!

Job Duties:

• Provide Tier II support for approximately 130 end users across hardware, software, and network systems
• Install, configure, maintain, and monitor company PCs, laptops, and mobile devices
• Support new employee onboarding and offboarding, including provisioning and decommissioning of hardware and accounts
• Troubleshoot and resolve issues in Windows environments, including application support and password resets
• Perform PC refreshes and Windows 11 upgrades across the organization
• Support and maintain PBX systems, telephony, and video conferencing equipment
• Manage and support network connectivity, including LAN/WLAN troubleshooting
• Provide printer support and maintenance for various hardware brands
• Order, track, and manage inventory for PCs, monitors, and peripherals
• Perform secure data destruction for approximately 600 hard drives using DOD-compliant methods

Qualifications:

• Proficiency with all Microsoft/Windows workstation operating systems
• Knowledge of standard office applications, especially Office 365
• Experienced with user profile migration (PC Refresh) on Windows PCs
• 3 – 5 years of experience in the field of Information Technology or related area
• Windows 11 and Active Directory experience
• Knowledge of applications programming & database administration

**If Interested:

Please apply to the job application and email Derek at Dmautz @teksystems.com