

Critical Incident Specialist
Actalent
Posted Tuesday, November 4, 2025
Posting ID: JP-005649015
Description
Overview: Responsible for managing waiver incident reporting at both member and organizational levels. This includes education, reporting, investigation, processing, and closure of incidents to ensure compliance with CHC Agreement, Administrative Code, and CMS regulations. Key Responsibilities: Validate new case eligibility and confirm event qualifies for reporting. Review historical events for trend analysis. Document investigation status and collaborate with Service Coordinators. Monitor open cases and determine readiness for closure. Ensure closure criteria are met: health and safety secured, preventative measures implemented, service plan updated. Confirm no further action needed when documentation and preventative steps are complete and participant is not at risk. Perform other duties and comply with company policies.
Skills
risk management, case management, nursing, social work
Top Skills Details
risk management,case management,nursing
Additional Skills & Qualifications
Top 3 must haves: 1. Clinical Background 2 Case Management Experience 3. Waiver Experience / Knowledge
Experience Level
Entry Level
Contact Information
Email: mlingard@actalentservices.com