Senior Analyst Vendor Management
Hershey Co.
Posted Tuesday, January 13, 2026
Posting ID: 127335
Hershey Heights, PA
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Posted Date: Jan 12, 2026
Requisition Number: 127335
Job Location: Hershey, PA
ROLE OVERVIEW:
The Senior Analyst Vendor Management leads operational activities that select, manage, and oversee third-party IT vendors.
ACCOUNTABILITIES:
Requisition Number: 127335
Job Location: Hershey, PA
ROLE OVERVIEW:
The Senior Analyst Vendor Management leads operational activities that select, manage, and oversee third-party IT vendors.
ACCOUNTABILITIES:
- Working with stakeholders to determine requirements for external IT services, overseeing and coordinating contracts, and ensuring compliance with policies
- Designs and implements service level agreements (SLAs) and underpinning contracts for services offered, develops relevant reports for managing and reporting SLA adherence to relevant stakeholders
- Assists with ecosystem of third-party providers, including supply chain health and invoicing/billing procedures, manages quality and security levels, and optimizes for efficiency and costs
- Responds to and manages events using defined processes and behaviors, engages with relevant stakeholders
- Analyzes vendor performance and optimizes all contracts and services for efficiency and cost benefits.
- Significant experience developing and reporting on vendor SLAs for optimal vendor performance
- Strong skills in managing vendor relationships to ensure the delivery of high-quality, cost-effective technology solutions.
- Excellent communication skills across all organizational levels
- Experience in IT financial management and leveraging tools to drive cost optimization.
- Bachelors in Engineering, Computer Science, or a related field; minimum of 3 years of experience
- Significant experience with the IT vendor and asset procurement process.
- Technical aptitude with strong PC literacy skills. Basic knowledge of a IT hardware and software environments.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCommunication
Invoicing
Vendor Management
Billing Systems
Computer Science
Service-Level Agreement
IT Service Management
Technology Solutions
Procurement
Supply Chain
Vendor Relationship Management
Financial Management
Technical Acumen
