Director, USMA Onboarding & Training
GlaxoSmithKline
Posted Wednesday, May 6, 2026
Posting ID: 440523
Philadelphia, PA
Share:
Site Name: USA - Pennsylvania - Philadelphia
Posted Date: May 5 2026
Position Summary
The Director, USMA Onboarding & Training leads end-to-end onboarding and training standards for US Medical Affairs to ensure every new hire is equipped and provisioned with necessary tools & access, acclimated to culture, thoroughly prepared on USMA policies and procedures, and has a documented, risk based scientific/medical training plan. This role will proactively partner with other enterprise functions within Transformation, Strategy & Operations (TSO) to identify and integrate new capabilities, ways of working and policy changes into onboarding. In partnership with Scientific Training leads, establish and maintain overall scientific knowledge standards, scientific training standards and governance. The Director promotes a culture of continuous learning and knowledge sharing, proactively aligning onboarding and training with overall business goals.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Why You?
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
If you have the following characteristics, it would be a plus:
- Learner-first approach: you focus on what learners need to succeed.
- Practical impact: you design work that improves capability and performance.
- Collaborative mindset: you build trusted partnerships across functions.
- Commitment to inclusion: you create learning that is accessible for diverse audiences.
- Clear communication: you present complex information simply and honestly.
How to apply
If this role speaks to you, please apply and tell us how your experience and motivations align with the role. Include examples of onboarding or training programs you led and the outcomes you achieved. We look forward to hearing how you can help get ahead of disease together.
#LI-GSK
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
Posted Date: May 5 2026
Position Summary
The Director, USMA Onboarding & Training leads end-to-end onboarding and training standards for US Medical Affairs to ensure every new hire is equipped and provisioned with necessary tools & access, acclimated to culture, thoroughly prepared on USMA policies and procedures, and has a documented, risk based scientific/medical training plan. This role will proactively partner with other enterprise functions within Transformation, Strategy & Operations (TSO) to identify and integrate new capabilities, ways of working and policy changes into onboarding. In partnership with Scientific Training leads, establish and maintain overall scientific knowledge standards, scientific training standards and governance. The Director promotes a culture of continuous learning and knowledge sharing, proactively aligning onboarding and training with overall business goals.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Build and deliver targeted onboarding program and modules and role-based training in partnership with capabilities team to ensure employees can efficiently find, interpret and apply the right information for role readiness and decision making.
- Proactively engage TSO teams (capabilities, operations, risk) to identify emerging capabilities, new ways of working and policy updates, and translate these into onboarding requirements and updated training standards.
- Accountable to design, implement and continuously improve a standardized, scalable USMA onboarding program that covers the following, as dictated by role:
- Equipment provisioning
- Site/virtual orientation, facilities and tool access
- USMA culture, values and behavioral expectations
- Policy, compliance and procedural awareness (medical governance, data privacy, HCP engagement guidelines, etc)
- Define and maintain scientific training standards (competencies, timelines, validation criteria and required documentation), frameworks, templates and competency rubrics for use by Medical Communications and Scientific Training (MCSTs) leads.
- Coordinate with MCST leads across TAs and functions to ensure new team members have documented, traceable training plans that meet standards and are recorded in the appropriate training system.
- Establish and track onboarding and training metrics (time-to-productivity, competency attainment, completion rates, satisfaction, audit findings); produce insights and drive continuous improvement by coordinating with training management systems lead to ensure technology meets the needs of the training teams.
- Partner with HR Business Partners, Talent Acquisition, IT, Legal/Medical Governance, Compliance, EHS, Procurement and local site/field leadership to operationalize onboarding logistics and remove barriers to new-hire productivity.
- Manage external vendors, budgets and cross-functional project delivery, as necessary (define SLAs, procurement criteria and success milestones).
- Drive stakeholder engagement and change management to ensure adoption of standards across Medical Affairs.
Why You?
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:
- Bachelor's Degree in life sciences, business administration, or related field
- 8+ years in pharmaceutical/biotechnology industry
- 3+ years of experience in leading and managing adult learning initiatives in a complex and dynamic environment.
If you have the following characteristics, it would be a plus:
- Experience in managing vendor relationships and/or off shore team
- Proactive Strategic thinker.
- Results Oriented
- Process improvement acumen
- Learner-first approach: you focus on what learners need to succeed.
- Practical impact: you design work that improves capability and performance.
- Collaborative mindset: you build trusted partnerships across functions.
- Commitment to inclusion: you create learning that is accessible for diverse audiences.
- Clear communication: you present complex information simply and honestly.
How to apply
If this role speaks to you, please apply and tell us how your experience and motivations align with the role. Include examples of onboarding or training programs you led and the outcomes you achieved. We look forward to hearing how you can help get ahead of disease together.
#LI-GSK
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
RemoteCommunicationOncologyPharmaceuticalsOperationsCoordinatingAuditingLeadershipTraining And DevelopmentLife SciencesGovernanceScalabilityInnovationContinuous Improvement ProcessAdult EducationBusiness AdministrationMedicareRelationship BuildingMedicaidTemplatesTimelinesProcurementMilestones (Project Management)Change ManagementMedical AffairsBiotechnologyMedical History DocumentationAuthorization (Computing)ImmunologyEnvironment Health And SafetyStakeholder EngagementEmployee OnboardingMedical CommunicationsVendor Relationship ManagementGeneral Scientific KnowledgeInfectious DiseasesContinuous DevelopmentProject DeliveryData Privacy
