Secretary

NOW HIRING IN PHILADELPHIA, PA!

***This position is fully on-site Monday-Friday***

As a member of our team, you’ll be the organizational backbone for high-performing team, ensuring seamless operations and extraordinary client experiences. You’ll manage complex calendars across time zones, handle sensitive communications, and take ownership of billing, travel, and document workflows. Your work will directly impact client satisfaction and attorney productivity.

WHAT YOU'LL DO

• Be the first point of contact for clients as a friendly and responsive professional.

• Manage attorney calendars and coordinate meetings across global time zones.

• Review and triage emails and calls to reduce administrative burden on attorneys.

• Handle client onboarding to include conflict checks, engagement letters, and database updates.

• Own the billing process: prepare proformas, monitor budgets, and liaise with clients.

• Coordinate travel, prepare expense reports, and manage vendor payments.

• Create and edit documents with precision, following firm standards.

• Support client meetings, video conferences, and events with seamless logistics.

• Maintain client and matter files, assist with audits and compliance reporting.

• Collaborate across departments and volunteer for overflow work.

• Uphold the highest standards of confidentiality and professionalism.

Additional Skills & Qualifications

• Experience: Two (2) – five (5) years in legal or professional services; large firm experience a plus.

• Skills: Advanced Microsoft Office, top-notch communication, and organizational finesse.

• Mindset: Forward-thinking, proactive, and committed to excellence.

• Education: Bachelor’s degree preferred.

• Billing Expertise: Experience with electronic billing and budget tracking is a plus.