Vehicle Sales Coordinator

Description

The main objective of this role is to take on customer accounts after equipment has been purchased with one of our sales representatives. Daily responsibilities include: obtaining necessary documents to legally close the sale, updating customers on progress, collecting payments, invoicing, as well as coordinating with our other teams in the department, field locations, and other shops across North America.

Vehicle sale coordination to include: invoicing and document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance

Obtaining signed documents from customers

Entering sales related information into SalesForce.com and Fleetnet systems

Answering customer and associate phone calls that come into the department

Updating Microsoft Access and excel spreadsheets for report generation

Skills

Customer service, sales support, administrative support, client services

Additional Skills & Qualifications

Additional Skills & Qualifications

Organizational Skills: Managing multiple tasks and ensuring all paperwork is accurately completed requires strong organizational abilities

Communication Skills: Effective verbal and written communication is crucial for interacting with customers, sales reps, and field locations

Time Management: Balancing various responsibilities and meeting deadlines demands good time management skills

Technical Proficiency: Familiarity with Microsoft Office programs and other relevant software is important for maintaining records and generating reports

Attention to Detail: Ensuring accuracy in invoicing and document completion is vital

Adaptability: Being able to handle a high workload and adapt to changing priorities is necessary