Associate Director, Warehousing

Job Description

Associate Director, Warehousing

Reporting to the Executive Director, North America Supply Chain Management, the Associate Director, Warehousing is responsible for our manufacturing division activities through West Point, PA Building 56 & 51. Scope covers receiving, storage, distribution, planning and shipping of finished goods, in-process materials and sample products manufactured by our internal and external manufacturing partners. Material is received from internal and external manufacturing sites, and sent to order fulfillment centers, select customers, or other domestic and international manufacturing and packaging sites.

This position oversees a staff of over 20 employees across a shift and a half.

Primary activities include, but are not limited to:

• Manages directly and/or through subordinates all activities associated with providing customer order service through distribution to Order Fulfillment Centers, Our Manufacturing Division Domestic and International sites, customers, federal and state health agencies, etc., in accordance with service requirements.
• Responsible for developing and recommending annual objectives and profit plan for the Distribution Center.
• Make recommendations and as appropriate, implement improvements in policies and procedures for storage materials handling and warehousing and keep abreast of new equipment and technological developments in areas associated with operations being directed.
• Assures that necessary maintenance is performed on the warehouse, high rise storage equipment, material handling equipment and other miscellaneous equipment associated with the operations.
• Ensures team receives appropriate programs to develop technical and managerial skills, thereby stimulating personal growth and development of subordinates. Develops and maintains training programs for non-exempt personnel.
• Establishes and maintains working relationships with key personnel in Our Manufacturing Division Operations, Order Fulfillment Centers, Our Manufacturing Division Domestic and International, Our Research & Development Division and External Manufacturing Partners.
• Ensures that all functions for which they are responsible areperformed in a manner consistent with all company standards of quality, safety, economy, security, housekeeping and employee relations.
• Administers company safety program, leverage safety system (Enabalon), take timely corrective action to prevent injury and destruction of Company property.
• Ensures timely and efficient performance regarding ordering, receipt and storage of shipping supplies and finished goods.
• Establishes policies and procedures that always ensure absolute control of released unreleased materials.
• Responsible for accountability, receipt, storage and physical distribution of finished goods shipped to West Point from other Our Manufacturing Division facilities and External Manufacturing Partners.
• Establishes reorder points and reorder quantities for all packaging supplies, such as insulated containers, coolants, corrugated packers, etc. in a manner that optimizes purchase price, carrying cost and warehouse storage space, but at the same time, ensures shipments not interrupted due to a lack of a particular supply item. Receives, inventories and warehouse these items.
• Ensure the area is always ready for inspection and conduct inspections with external agencies as well as internal auditors.
• Oversee export shipping documentation compliance.
• Manage Restricted Access reviews and approvals across multiple access levels and buildings; oversee compliance with TSA requirements.
• Ensure training compliance.
• Oversee daily Tier 1 with material associates and manage Daily Tier 2 meetings with managers.
• Maintain environmental compliance.
• Key KPIs to own
• • OTIF (on-time, in-full) shipments
  • Inventory accuracy and cycle count effectiveness
  • Audit observations per audit and CAPA closure timeliness

Position Qualifications :

Education Minimum Requirement:

• B.S. degree required. Logistics, Business Administration, Engineering, or equivalent.

Required Experience and Skills:

• Minimum of 5 years line supervision or staff experience in warehousing operations

Regulatory and quality compliance experience:

• Deep knowledge of cGMP and GDP for commercial and clinical drug products; experience in FDA/EMA/ICH-regulated environments
• Cold chain handling: CRT, 2-8°C, and frozen; temperature mapping, monitoring, excursion assessment, and documentation
• Adherence to change control, deviation management, CAPA, impact and risk assessments
• SOP approval strong documentation discipline and audit readiness (internal, regulatory, and customer audits)
• DSCSA serialization and traceability familiarity

Technical and systems skills:

• Proficiency with WMS/ERP (SAP)
• Inventory control experience: FEFO/FIFO, batch/lot and expiry management, cycle counts, and reconciliation
• Packaging qualification knowledge for ambient and temperature-controlled shipments (e.g., ISTA standards; reuse/return pack policies)
• Shipping and trade documentation accuracy: BOL, ASN, commercial invoice, packing list, CoA attachment, and export paperwork
• Data accuracy and master data stewardship; strong Excel skills and KPI reporting

Operational experience:

• Experience coordinating inbound/outbound flows among internal warehouses, manufacturing sites, 3PLs, and global destinations
• Safety leadership: OSHA compliance, material handling equipment safety, near-miss reporting, and corrective actions
• Accurate transaction processing with audit trails: receipts, put-away, picks, shipments, and inventory adjustments
• Returns and discard handling, and label control integrity across sites and partners

Leadership and collaboration:

• Experience supervising warehouse teams and leading through influence
• Strong cross-functional collaboration with QA, Planning, Manufacturing, Customer Service, Trade/Customs, and Logistics
• Clear written and verbal communication; ability to create training, work instructions
• Decisive prioritization and timely escalation to meet SLAs and regulatory obligations

Preferred Experience and Skills:

• Lean/Six Sigma fundamentals; implement standard work, visual controls, and continuous improvement initiatives
• Data analytics

Required Skills:
Change Control Processes, Clinical Supply Chain Management, Customer-Oriented, Customer Service, Customs Regulations, Cycle Counting, Data Analysis, Driving Continuous Improvement, ERP Financial Systems, Financial Stewardship, Handling Dangerous Goods, High Performance Team Building, Inventory Control Management, Lean Six Sigma (LSS), Logistics Coordination, Manufacturing, Oral Communications, People Leadership, Policy Procedures, Production Planning, SAP Inventory Management, Space Utilization, Supply Change Management, Warehousing Operations

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote".

The salary range for this role is
$114,700.00 - $180,500.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
01/16/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R378132