Job Title: Administrative Assistant

Job Description

We are seeking a proactive and detail-oriented Administrative Assistant to support our service operations. This role is perfect for an individual who is organized, self-motivated, and comfortable managing multiple responsibilities in a dynamic environment. Strong computer skills, customer service abilities, and phone etiquette are essential for success in this position.

Responsibilities

• Answer incoming service calls promptly and professionally.
• Coordinate on-call scheduling to ensure smooth operations.
• Track equipment arrivals and maintain accurate records.
• Maintain and update inventory sheets to reflect current stock.
• Issue purchase order (PO) numbers as required.
• Communicate effectively with internal teams and external vendors.
• Utilize third-party billing portals for invoicing and tracking purposes.
• Perform general administrative tasks as needed to support the team.

Essential Skills

• Proficiency in customer service and clerical tasks.
• Experience with Microsoft Office, including Excel and Outlook.
• Familiarity with third-party billing systems.
• Strong organizational skills and experience in filing and calendar management.
• Excellent administrative and support skills.

Additional Skills & Qualifications

• Experience with scanning and front desk operations.
• Ability to manage multiple tasks effectively.
• Prior experience in a similar role within a service-oriented business.

Work Environment

The role is based in an office setting within a family-owned business. Employees benefit from billable holidays and paid time off, fostering a supportive work culture.